Last Updated: 10 June 2025

At Zaoralooms, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.

Information We Collect

We collect personal information such as your name, contact details, shipping address, and payment information during your shopping experience. Additionally, we may collect device-related data like IP address, browser type, and browsing behavior through cookies.

How We Use Your Data

Your data is used strictly to process orders, arrange delivery, and improve user experience. This includes:

• Order confirmations and shipping updates
• Customer support and returns handling
• Internal analytics for website performance and service enhancement
• Optional promotional emails (only if you've opted in)

Payment & Data Security

All payment transactions are processed securely through trusted gateways like Razorpay, UPI, and Net Banking. We do not store any card or banking details on our servers. Sensitive data is encrypted and managed in compliance with industry standards.

Cookies & Tracking

We use cookies to personalize your experience, remember cart items, and understand site performance through tools like Google Analytics. You can control cookie preferences via your browser settings.

Third-Party Access

We do not sell or rent your personal data to third parties. Your information may only be shared with:

• Logistics providers (for shipping your orders)
• Payment gateways (to process your transactions)
• Technical partners (for website hosting and analytics)

All partners are GDPR-compliant and follow data protection norms.

Your Rights

You have the right to:

• Access your personal data we hold
• Correct inaccuracies in your information
• Delete your data upon request
• Unsubscribe from marketing communications at any time

To exercise your rights, please email contact@zaoralooms.com.

Children's Privacy

Our services are intended for users aged 13 and above. We do not knowingly collect personal data from children. If a parent or guardian believes that we have collected data from a minor, they can contact us for immediate removal.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in regulations or our operations. We recommend reviewing this page periodically. The most current version will always be available at www.zaoralooms.com/privacy-policy

Contact Information

For privacy-related inquiries or concerns, please contact:

📍 Address: Zaoralooms, Atlas Building, Attingal Road, Venjaramoodu, Kerala – 695607
📧 Email: contact@zaoralooms.com
📞 Phone/WhatsApp: +91 95677 71276
📸 Instagram: @zaoralooms
🕒 Support Hours: Monday to Saturday, 10 AM to 6 PM IST

© 2025 Zaoralooms. All Rights Reserved.